The automotive industry is undergoing a digital transformation like never before. Customers no longer rely solely on weekend showroom visits or phone calls to research their next vehicle purchase. Instead, they expect instant responses, personalized experiences, and seamless interactions across multiple channels. For dealerships, this shift has created both a challenge and an opportunity. The…

In today’s competitive automotive market, dealerships need to do more than simply wait for customers to walk onto the lot. Success depends on finding opportunities within your existing database of customers and leveraging technology to uncover untapped potential. This is where DMS equity mining comes in—a strategy that helps dealerships identify customers who may be…

In the competitive automotive retail landscape, success is no longer defined solely by the vehicles on the lot—it’s defined by how effectively a dealership engages with customers at every stage of their journey. This is where BDC campaign workflows become critical. A Business Development Center (BDC) isn’t just a department—it’s the backbone of consistent, structured…

In today’s fast-paced digital world, the success of a dealership doesn’t just depend on the quality of the vehicles it sells but also on how effectively it communicates with customers. Buyers are more informed, more demanding, and expect instant, personalized engagement at every step of their journey. That’s where GoCRM broadcast messaging becomes a powerful…

In the fast-changing world of automotive sales, speed, personalization, and efficiency are the keys to success. Dealerships today face a unique challenge—customers are researching, comparing, and shopping online more than ever before, expecting immediate, tailored responses at any hour of the day. Traditional lead management systems simply can’t keep up. That’s where Sarah AI steps…